Someone wrote in [personal profile] aphanon_meme 2018-07-18 11:37 pm (UTC)

Re: Itt: penny for your thoughts

LIKE. I am really really ready to be done with this fantasy pin maker. Just get me these 4 freaking pins I ordered so I can leave this group and never order from you again.

It's not even the long wait time--I've accepted that it takes... fucking forever--but it's that they have now literally said "Hey guys, these pins have flaws, but don't complain about it to me because the factory isn't responding to me anymore. So if you're going to complain about there being flaws, don't." And of course all the comments YOU GO GIRL XOXOXO PEOPLE NEED TO UNDERSTAND, YOU WORK SO HARDDD.

no! People paid $35 per pin for these babies and while I can overlook tiny flaws, I don't appreciate being told that I should just deal with it. The proper way to handle this is to offer people full refunds (the pins are made now and done and delivered! you can sell them without needing to consider production cost!) or partial refunds for the flaw.

This has just cemented my desire to stick with "fantasy pins" made by indie sellers and not "disney pin" people.

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